Shipping policy

At Srsta Collections, we want your jewellery to reach you safely and conveniently. We currently offer FREE shipping across India on all orders, with no minimum purchase required.

Shipping Charges

  • Free Shipping across India

  • No minimum order value required

  • No additional standard shipping charges at checkout

Delivery Time

Orders are generally delivered within 3–5 business days after dispatch.

Delivery times are estimates and may vary depending on your location, courier serviceability, public holidays, weather conditions or other circumstances beyond our control.

Order Processing

Once your order is confirmed, we carefully prepare and pack your jewellery for dispatch. You will receive order/shipping updates through the contact details provided during checkout, where applicable.

Order Tracking

Once your order has been shipped, tracking information will be shared with you when available. Please allow some time for the courier tracking status to become active after dispatch.

Delivery Areas

We currently ship across India to locations serviceable by our courier partners. In rare cases where delivery to your PIN code is unavailable, our team will contact you.

Incorrect or Incomplete Address

Please ensure that your name, complete delivery address, PIN code and contact number are correct before placing your order.

Srsta Collections cannot be responsible for delivery delays caused by incorrect or incomplete shipping information provided during checkout.

Delayed or Undelivered Orders

While we make every effort to ensure timely delivery, occasional delays may occur due to courier operations, weather, public holidays, regional restrictions or other circumstances beyond our control.

If you experience an unusual delay with your order, please contact Srsta Collections Customer Support with your order number and we'll assist you.

Damaged Package

If your package appears damaged or tampered with at the time of delivery, please take photographs or a video of the package before opening it and contact us promptly. Please retain the original packaging until the issue has been reviewed.

Need Help?

For questions regarding shipping or delivery, please contact Srsta Collections Customer Support through the contact details provided on our website.

Last Updated: August 2026